Saturday, September 3, 2011
It has been at least twenty years since I had a bad experience ordering plants, as most plant people that appear to be reputable are reputable. About six weeks ago I ordered some good looking stuff from a place called "Heritage Harvest Seeds" in Canada. I did not receive a shipping date when I placed my order, which made me a little concerned, but I forgot about it, because hey, they're Canadians, how bad can they be? Boy, did I ever find out. After a month I saw that the items I had ordered were listed as out of stock. I emailed the company and was assured that my stuff would ship "in a couple of weeks." A couple of weeks later (no order shipped or delivered, or any communication sent from the company) I had still received no notice of shipment, and I asked again when my order might ship, as I had been told by a company in the UK that they could deliver to my doorstep in 4-10 days-- and that's on the other side of the Atlantic, by the way. When I complained about the slackness of the company in question, I was told that they did not appreciate rudeness. MY ORDER WAS CANCELLED. To their credit, they did give me a refund, though I could have gotten one from Paypal anyway. Moral of this story: NEVER EVER ORDER ANYTHING FROM HERITAGE HARVEST SEED IN CANADA. CHECK OUT YOUR SUPPLIERS. ASK FOR A DEFINITE SHIP DATE. BE PERSISTENT. STAND UP FOR YOUR RIGHTS. LET THE BUYER BEWARE. CAVEAT EMPTOR!
Posted by MulberryWoods at 7:22 PM